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This privacy and cookie statement is from Sylluna (a brand of SB Designs) and applies to this website.
Sylluna requires personal data, for example when you place an order in the webshop. The following personal data may be processed:
This data is necessary to process orders, keep you informed about the status of your order, and/or to respond to you (when filling out the contact form).
Personal data is only used for the purposes for which it is provided. Sylluna processes and stores personal data based on the legal bases of “performance of the contract” and “legal obligation.” For any marketing activities, the legal basis is “consent.” Sylluna will never use data for other purposes without your explicit permission.
Data is not retained longer than strictly necessary. If no order or assignment follows after a contact, your data will be kept for a maximum of 1 year. After completing an order or assignment, personal data is retained for no longer than 6 months. Only data required for tax purposes (legal obligation) is retained for 7 years.
Personal data is not shared with third parties without reason. Your data is only shared with third parties when necessary for the execution of the contract/order or to comply with legal obligations. Parties with whom your data may be shared (if applicable):
Etsy – (Only when you place your order in the Etsy Shop, instead of this webshop). Data is shared with Etsy as needed to provide our services and to comply with all obligations, as described in Etsy’s Sales Policy. This only applies when you place an order via our Etsy webshop, not when ordering directly through this webshop.
Suppliers – For some products and services, we work with other companies. In certain cases, it is necessary to share personal data with these service providers. This is only done when necessary for the execution of the contract.
Tax Authorities– To comply with legal obligations, it is necessary to share personal data with the tax authorities. They may request access to our administration, which we are legally obliged to provide.
Transport Companies – To deliver orders, we use transport companies, including PostNL & DHL. For international shipments, packages may be handed over to carriers contracted by these transport companies. It is necessary to share your name and address with these parties. Your data is not used for any purpose other than order delivery.
If you live in certain regions, including the EU, you have several rights regarding your personal data. These rights are described below:
Access – You have the right to access the personal data we have stored about you. You can do this by sending us a message.
Modify, Restrict, or Delete – You may have the right to modify your personal data, restrict our use of it, or have it deleted. If no other legal bases apply (such as retention for legal obligations), we will generally delete your personal data upon request.
Objection – You can object to our processing and storage of (parts of) your data. In such cases, we will delete your personal data unless we are legally obliged to retain it (e.g., for legal obligations). Complaints – If you live in the EU and believe we are handling your personal data incorrectly, you have the right to file a complaint with the local data protection authority. All requests regarding access, modification, restriction, deletion, or objection to your personal data will be answered within a maximum of 4 weeks.
We have taken appropriate measures to protect your personal data. We always use strong passwords for all our accounts and update them regularly. Work computers are equipped with necessary security measures and access codes, and all software is always kept up to date to prevent unauthorized access and data breaches.
This privacy statement is from Sylluna, a brand of SB Designs (also known as SB Designs Creations). I, Susanne Boer, am the owner of this company and the custodian of your personal data. The company is registered with the Chamber of Commerce under trade number 62049046. For questions and/or comments, you can always contact us via email at info@sylluna.com. You can also reach us by phone at 06-18372533.
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